Return home

PREP PLUS

Delivery & Revision Policy

Last updated: 27 July 2026

Delivery timeline

A realistic delivery date is confirmed after reviewing the complete requirement. Urgent work is accepted only when the requested scope can be completed responsibly.

File delivery

Documents are normally supplied digitally in the agreed format. Editable files are provided when included in the confirmed service.

Review period

Please review delivered work promptly and send revision instructions together. This helps us address changes clearly and efficiently.

Revision coverage

Revisions cover corrections and adjustments within the confirmed scope. Additional sections, changed topics or new institutional requirements may need a separate agreement.

Cancellation and refund

Because work begins after confirmation and is customised to the client, cancellation or refund eligibility depends on how much work has already been completed. Any applicable arrangement is assessed fairly based on the specific order.

Need to discuss a delivery? Use the official contact options.